Privacy Policy

At Gal Sports Betting (U) Ltd trading as Gal Sports Betting Uganda, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share and protect your information when you interact with our platform.

What Personal Data Do We Collect?

We collect various types of personal data from you, including:

Contact details: name, email address, phone number
Financial information: payment method, transaction history
Location data: IP address, geolocation
Device and browser data: operating system, device type, browser type

How Do We Collect Personal Data?

We collect personal data from you when:

You register for an account on our platform
You make a deposit or withdrawal
You place a bet or play a game
You interact with our customer support team

How Do We Use Your Personal Data?

We use your personal data to:

Verify your identity and age
Process transactions and payments
Provide you with services, including betting, gaming and customer support
Improve our platform and services
Comply with regulatory requirements

Who Do We Share Your Personal Data With?

We share your personal data with:

Our service providers, such as payment processors and game developers
Regulatory authorities, such as the National Lotteries and Gaming Regulatory Board
Law enforcement agencies, in accordance with applicable laws and regulations

How Do We Protect Your Personal Data?

We take various measures to protect your personal data, including:

Encrypting sensitive information using Thawte SSL encryption
Implementing access controls and permissions for our staff
Regularly reviewing and updating our security protocols

Your Rights

You have the following rights in relation to your personal data:

Right of access: you can request a copy of your personal data
Right to rectification: you can request correction or update of your personal data
Right to erasure: you can request deletion of your personal data (in certain circumstances)
Right to restriction of processing: you can request us to limit our use of your personal data

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes and obtain your consent where necessary.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our customer support team.

We will respond to your inquiry within a reasonable time frame.